Shipping policy
At Emirzo we’re committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy to understand how we handle deliveries across the UAE and internationally.
🚚 Domestic Shipping (Within UAE)
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Processing Time: Orders are typically processed within 1–2 business days.
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Delivery Time: Standard delivery takes 2–5 business days depending on your location.
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Shipping Fee: Free shipping on orders over AED 200. A flat rate of AED 15 applies to orders below this threshold.
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Courier Partners: We work with trusted logistics providers to ensure timely and secure delivery.
🌍 International Shipping
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Availability: We ship worldwide to most countries.
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Processing Time: International orders are processed within 2–3 business days.
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Delivery Time: Estimated delivery is 7–14 business days, depending on destination and customs clearance.
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Shipping Fee: Calculated at checkout based on weight, destination, and courier rates.
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Customs & Duties: International customers are responsible for any applicable customs fees, import duties, or taxes.
📦 Order Tracking
Once your order is shipped, you’ll receive a tracking number via email to monitor your shipment in real time.
❗ Delays & Exceptions
While we strive for timely delivery, unforeseen circumstances such as weather, customs delays, or high demand may affect shipping times. We appreciate your patience and understanding.